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"ABYSMAL SERVICE AND COMMUNICATION - ITEM ORDERED 17.12.07, LETTER RECEIVED 10.1.08 STATING LINE DISCONTINUED - AVOID AT ALL COSTS !!!!" |
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Date: 12/01/08 |
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"None delivery to date and no explanation by e-mail or on "my account" page on site." |
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Date: 03/01/08 |
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"what is the point in sending a survay to see how i rate your site when my goods have not turned up yet" |
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Date: 03/01/08 |
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"I have still not received the product I ordered - the in car battery charger" |
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Date: 02/01/08 |
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"i am till waiting for my product to arrive after 2weeks not good" |
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Date: 02/01/08 |
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"I haven't even heard from them let alone received my order." |
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Date: 31/12/07 |
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"Have still not received product on 30.12.07 and have not received a reply as to why I have not received it. This was a Christmas present for my mother and she was very disappointed not to receive anything from me. I will never shop with you again." |
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Date: 30/12/07 |
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"had previously bought mother and child lamp from same source, was expecting same or similar. One thar arrived in every way inferior, made down to the lowest cost. A lamp was missing and I had to bolt back in a loose light fitting." |
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Date: 29/12/07 |
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"would buy again, packaging ok. Delivery quite slow" |
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Date: 28/12/07 |
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"I still have yet to receive my purchase and have had no email correspondence concerning its whereabouts." |
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Date: 27/12/07 |
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"I have rated the experience as good because it was BUT have NOT YET RECEIVED the goods. However I put this down to Xmas postal deliveries rather than the quality of Shop.com and hopefully the goods will turn up in the not too distant future." |
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Date: 26/12/07 |
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"I received your email to say that the order had been forwarded on 9 December, but the cash only left my bank on 20 December and I have not yet had the goods." |
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Date: 24/12/07 |
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"still waiting (after all these years, it seems). The goods still haven't arrived, & I've had no feedback as to whether they've even been sent or not. ####tacular!" |
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Date: 24/12/07 |
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"I placed my order on 6th December, it is now 23rd December and I have not received my goods. They have not contacted me at all. I have rung twice and customer service was quite uncaring. I would not buy anything from them again." |
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Date: 23/12/07 |
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"ordered a gift on 6/12/2007 and all you have done is email me(3 times) to say it will be despatched on 17/12/2007 and I have not received it despite a ludicrous £3.99 postage cost!" |
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Date: 21/12/07 |
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"I have received no communication from Easylife Online whatsoever. I am left in limbo, wondering what is happening." |
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Date: 19/12/07 |
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"Ordered (christmas present for my wife)on 27th November - still waiting on 16th December!! No warning on site that item was out of stock." |
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Date: 16/12/07 |
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"IT NOW NEARLY 2 WEEKS SINCE I PLACED MY ORDER AND I STILL HAVE NOT RECEIVED IT" |
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Date: 13/12/07 |
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"Exactly what I ordered, receipt was slow but due to Christmas post. Communication was good." |
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Date: 12/12/07 |
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"Efficient service." |
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Date: 11/12/07 |
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"ordered goods on 22nd november had'nt received by 4th December when I phoned to enquire was told the goods were not in stock why was i not informed of this when i placed the order? immediatley cancelled the order and bought elsewhere will not use u again" |
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Date: 06/12/07 |
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"I haven't yet received my order and have had no indication of when it might arrive.I'm not impressed and wish I had bought them from Ebay." |
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Date: 05/12/07 |
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"Order has not arrived. No contact to say what's wrong. Will not use shop.com again." |
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Date: 04/12/07 |
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"I am still awaiting delivery of my order" |
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Date: 29/11/07 |
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"Very Poor. Still waiting for goods to arrive after ordering on the 01st of November. No communications to advise on when I can expect to receive, or if it has been dispatched. Contacted Shop.com to advise of this, who in turn have emailed Easylife." |
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Date: 15/11/07 |
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"Very good service & Delivery" |
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Date: 13/11/07 |
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"Delivery took over a week but item as described. No extra packaging other than the box it cam in and postal envelope." |
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Date: 09/11/07 |
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"I have not received my order yet, so I can not comment. Derek Bergin" |
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Date: 25/10/07 |
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"Im placed an order on 08/10/07 and have still not received it, I have made two phone calls to chase it up only to be told there is no stock. As you have my e-mail address I thought you would have contacted me to keep me updated. I would not buy again" |
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Date: 23/10/07 |
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"very very poor service. we rang today and told that item is out of stock. nobody bothered to tell us. although we would still like the product we wont be ordering from you again" |
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Date: 15/10/07 |
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"My original order was lost in the post. I e-mailed Shop.Com and Easylife. A new item was re-sent, without any fuss. Order status updates via e-mail would have been useful, so I could have spotted the problem earlier." |
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Date: 14/10/07 |
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