"I have received no communication whatsoever with regard to my order other than this survey. Dumb eh?"

"Everything worked seamlessly, ems"

"a good experience would buy again"

"fast delivery, and took all packaging with them. phoned prior to delivery"

"I placed my order, waited a week and nothing... I tried to contact them for information: Nothing - no answer to my calls, no response to emails, nothing... Eventually after two weeks of waiting I cancelled the order."

"Your Service was very good,and your Staff very polite and understanding in trying to solve a problem. Thank you, Mr D A S MORGAN"

"I didnt get my Harry Potter book, but otherwise the service was excellent"

"No confirmation was received from Tribal whatsover!! Product eventually turned up after approx. 10 to 15 calls between Tribal and Shop.com Tribal's only source of information about my order was printed in a folder or on their till record!!"

"Incomplete Description, appaling communication - don't seem to comprehend ordinary English. Unable to answer elementary questions. Did not actually hold goods ordered. Charged credit card before issuing a despatch note."