Collins Bill Oddie's - How to Watch Wildlife

We pride ourselves on the quality of our products, perishable and non perishable goods and we want our customers to be pleased with their purchase. However in the event that you are not completely satisfied with your purchase we acknowledge that you may want to return the item. Just Green cannot accept any items that have been opened or damaged and are not fit for resale.

Defective items
Items can be returned to us if they are defective. Please note that we can only accept returns of items that have been opened if they are defective. If you are returning the item because of an error on our part or because the item is defective we will refund the costs of returning the item to us.

Returning an item
To return an item to us please contact customer services on 0800 3896002. The package should be wrapped securely and sent to our address below, enclosing a note detailing your name and address and the reason for the return including any faults.Just Green Ltd, Returns Department, Unit 14 Springfield Road Industrial Estate, Burnham-on-Crouch, Essex CM0 8UA.

For your protection we would recommend use of a receipted delivery service.This returns policy does not affect your statutory rights.
Cancelling an item

Under the United Kingdom’s Distance Selling regulations, you have the right to cancel the contract for purchase of any item within 7 days, beginning the day after the delivery date.

If you decide to cancel, please inform us by contacting customer services on 0800 389 6002 and return the goods to us unopened and in their original condition.

We regret that we cannot accept cancellation of contracts for items where the packaging or seals have been broken.

To cancel, return the item to us with the sales order and delivery note confirming that you wish to cancel.