Product Info
Doctor Who: Cyberman Diecast - Diecast Figure
1/12 scale diecast replica of a Cyberman.
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Delivery Info
Standard Delivery Table
Standard Delivery Tables for BBC Shop
Where we deliver to
Due to restrictions imposed by particular publishing rights, the BBC Internet Shop can only distribute its products to countries within the European Union.
Method of Delivery
We offer one type of service for the UK, which is First Class Mail. Orders will be delivered by either Royal Mail or Parcel Force, depending on the weight of the package. Orders to Europe (EU) are sent using Airmail.
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Returns Policy
At BBC Shop we want to provide you with the best possible customer service. If you need to return your goods please follow our 3 Point Returns Policy:
1.Any product can be returned for whatever reason for a refund of the cost of the product as long as the product is returned in its original condition. Please ensure that software, DVD, video and audio products have unopened packaging and/or seals, unless the item is faulty.
2.You will be fully refunded, including return of Royal Mail Registered Delivery costs for the UK and proof of posting from Europe, for a product which is damaged, faulty or incorrectly shipped or any circumstance that is in our error.
3.The product must be received by our returns department and have been sent to us within 30 days of receipt, at the address shown below:
BBC Shop,
Returns Department
Technicolor Direct
Aldermans Green Ind. Est.
Dutton Road
Coventry CV2 2QT
England
This returns policy is separate and additional to your right to cancel.
Our Contact Details
If you have any questions regarding the BBC Shop, its products or an order that you have placed please contact us either by email at bbcshop@bbc.co.uk or use the feedback facility available or phone 08700 777 001 (Monday - Friday 08:30am-6pm) - calls will be charged at national rate. Alternatively you can fax us 01795 414 555 - All calls in the UK will be charged at local rate.
Store Info
Merchant contact information
| We carry all of BBC Shop products on SHOP.COM. We are your advocate and stand behind every purchase you make through our universal shopping basket, so you can shop in complete confidence.BBC Shop is one of our valued partner stores and you can contact them by: |
| Customer Service: | 08700 777 001 |
| Toll free (U.S. Only) | 08700 777 001 |
| Customer Service Email | bbcshop@bbc.co.uk |
| Web Site | www.bbcshop.com |
| Postal Address | BBC Shop
BBC Worldwide
London, uk W12 0TT
United Kingdom |
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Store Rating
BBC Shop - average rating  (97 ratings)
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"If I would be a store, I surely would be this one" |
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Date: 31/07/09 |
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"Came more quickly than I expected. A first class service" |
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Date: 03/02/08 |
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"Prompt delivery. Well packaged." |
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Date: 02/02/08 |
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"yes i would most definately shop with you again everything was just as it described and the delivery was very prompt" |
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Date: 06/01/08 |
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"eirst class product first class delivery i would buy again" |
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Date: 03/01/08 |
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"The quality of the CD was OK.Unfortunately there was a problem in the warehouse so I did not receive the CD in time for Christmas but I was informed and offered a voucher to use in the future.Packaging was fine. Yes I will buy again." |
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Date: 01/01/08 |
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"Excellent service. Despite only ordering a few days before xmas, the toy arrived before xmas. Quality product, well packaged!" |
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Date: 01/01/08 |
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"ones days delay but it was scceptable." |
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Date: 31/12/07 |
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"great i got my last presant that i found hard to find on time for christmas" |
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Date: 29/12/07 |
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"I cannot praise it highly enough. I was worried I would not receive Janet and John in time for Christmas but I needn't have. Well done BBC" |
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Date: 27/12/07 |
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