Order Cancellation and Returns Policy:
GemShine offers you the possibility to cancel your order 30-days from the day the order was shipped and refund your money (excluding delivery charges). If you wish to cancel your purchase, simply send us an email or contact us on +44(0)7092 083 897.
Once your item has been shipped, your order cancellation will take effect after it is returned to GemShine, and our expert analysis of the product verifies that it is in its original condition.
Infrequently, data may be inaccurately displayed due to the constant updating of the inventory or due to system errors. We reserve the right to correct any and all errors when they do occur and we cannot honour inaccurate or erroneous prices. Due to market fluctuations, our prices are also subject to change without notice. We apologise for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our diamond and jewellery certified experts on: +44(0)7092 083 897.
Legal Notices:
Under no circumstances shall GemShine be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact one of our consultants on: +44(0)7092 083 897.