USB Chess Game

No questions asked guarantee.

Our returns policy is straightforward. Our no questions asked guarantee means that if for any reason you are unhappy with your purchase, i.e. the item you have ordered is faulty, defective or you’ve changed your mind, you must return it to us unused and in its original condition within 30 days for a replacement, exchange or refund.
We hope that you are pleased with your purchase from crazyaboutgadgets.com. However, we understand that there are occasions when you need to return goods to us.

Faulty or incorrect product :. If your goods are faulty on arrival or we have sent you the wrong product, you have 28 days to inform us. We will cover the return postage costs. When the goods are returned to us and the fault has been verified, we’ll issue a full refund to you via your original payment method.

Goods damaged in transit: If your goods were damaged in transit, we request that you report it to us as soon as possible, but within a maximum of 7 days. If goods are visibly damaged on receipt, its best to sign the delivery note accordingly. Once the damaged goods are received back, we’ll issue a full refund to you via your original payment method.

Goods faulty in warranty period: If your goods develop a fault but it’s more than 28 days since receipt, then provided your product is within its warranty period, you are entitled to a warranty repair. In some cases, manufacturers provide telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly.

If you have changed your mind: If you have simply changed your mind about your order and you wish to return your goods. The goods must be returned ‘As Sold’. This means that all packaging, instructions, parts, accessories and software must be included and unused. Once you’ve decided to return goods, you have 28 days to do so at your own expense. We strongly recommend that you are insured and that you send the package by Recorded or Special Delivery. Depending on the value of the product/s you are returning, the Post Office will be able to give advice on which method is best. Please keep your proof of postage until you have received your replacement or refund. Any free gift, special offer or deal must also be returned. Once goods are received at crazyaboutgadgets.com, we’ll issue a full refund for the cost of the goods to your original payment method.

Returning a gift: We are happy to exchange unwanted, faulty or defective products, that you have received as a gift. Please note that refunds of the purchase price for items bought as gifts can only be given to the person who made the original purchase.

Using your new product: When using your new product for the first time, please ensure that you use it somewhere clean and safe. Unfortunately we cannot replace dirty, marked, ripped or stained products.

Perishable goods: We cannot accept returns of perishable products.