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Your shopping basket is where you place items you want to purchase. As with shopping in a grocery shop, you can always remove an item if you change your mind. Our virtual shopping basket even takes it a step further. You can leave the shop at any time with items still in your basket; when you come back your basket will be waiting for you with all items still in place.
Viewing your shopping basket
You can view your shopping basket at any time by clicking on the shopping basket icon in the right-hand corner of your top navigation panel.
Placing an item in your basket
Placing an item in your basket is as simple as a click of the mouse. When you're ready to make your purchase, click on the shopping basket icon that appears to the right of the item name on the product description page. You'll be taken immediately to the shopping basket. If you don't already have an account with SHOP.COM, you will be asked to create one. If you have an account already but are not signed in, you will be asked to do so.
Selecting colour and size options for a product
Some items require that the shopper to make specific choices such as colour and size before making a purchase. Click on the Select Options link on the product page, make your option selections and add the item to your basket by clicking on the Add to Shopping Basket button.
Making changes
Our shopping basket provides you with ordering information about the item or items that you wish to purchase. It also lets you make some changes to your order specifications. If you want to make changes to your order, such as quantity or size, click on Change to the right of your item in the Options column.
Removing an item from your basket
If you want to remove an item from your basket, simply click on Remove to the right of the item in the Options column. This will remove the item from your basket.
Saving items for later purchase
You don't have to purchase all the items in your shopping basket at once. If you prefer to purchase some items at a later time, click on "Save for Later" to the right of the item in the Options column. Your saved item will relocate to the "Saved Items To Buy Later" area further down on your page. This area looks and acts just like your shopping basket. However, before you can purchase an item stored in this area you must move it back to the shopping basket by clicking on "Move To Basket" to the right of the item in the Options column.
To continue shopping from your basket
If you're not ready to checkout, you can continue shopping by clicking on the "Continue Shopping" button. For your convenience, your items will remain in your basket until you remove them or make your purchase. If you're ready to finalise your purchase, click on the "Checkout" button to be taken to the checkout area.
Checkout
The checkout process takes place in four quick steps: Validate, Deliver To, Payment, and Send Order.
1. Validate
The first step in the checkout process is to validate your account. You will be asked to supply your SHOP.COM password. Next, you will be asked whether you want to proceed through standard or express checkout. For more information on Express Checkout, see below. Once you've completed these steps, click Continue.
2. Deliver To
In the Deliver To area uses the pull down menus to select your delivery address and delivery method. If you only have one delivery address we will use that by default. If you've entered multiple delivery addresses in your address book, then you can select the one you prefer. If you wish to add a new address then click on "Add a new address" to the right of the "Deliver to" menu. To view delivery charges, click on "See Delivery charges for this merchant" just below the "Delivery via" pull down menu. Once you've made your Delivery choices, click on Continue to move to the payment section.
3. Payment
As you enter into the payment area you will be asked if you have a coupon, discount or gift certificate code to claim. If you have a claim code, enter it in the Claim Code entry box. When you are ready to proceed, click Continue. You will now be asked to choose from the available payment methods. If you have a credit card on file, you can select that card. If you don't have a card on file or want to use another card, fill in the requested credit card information. You can choose whether you want your credit card information to be saved. If you don't want your credit card information to be saved, click on the tickmarked box next to "save this card on file" to remove the checkmark. Click Continue to go to the Send Order area.
4. Send Order
The Send Order area shows you all the final information about your purchase. This includes your delivery information, your item names and numbers, the grand total, including delivery, and your payment method. After carefully reviewing your order accuracy, you can select the "Submit Order" button to finalise your purchase. However, you are not committed to a purchase at this point. Clicking on the "Cancel" button will return you to your shopping basket where you can make further changes.
Express Checkout
To make purchasing even easier, we've provided you with an express checkout option. Express checkout will pull the preferred billing, delivery and payment information from your existing account so you can skip the checkout process altogether. If you want to use express checkout, simply click on the "Express Checkout" button under "choose a checkout aisle" in the validation area of checkout.
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